We are here to help!
If you’re looking to return or exchange your order for whatever reason, we're here to help!
Shipping & Orders
Where does MayMaw ship?
MayMaw ships globally! We are committed to bringing our exceptional items to doorsteps worldwide.
How much does shipping cost?
Shipping rates vary by location:
- United States: $5.99
- Other Countries: $6.99
- Enjoy free worldwide shipping on orders over $39.
How long will it take my order to ship?
Our standard shipping time is generally 10 days, ensuring you receive your order promptly.
We do apologize for this but as shipping delays are common during the holiday season, we wanted to give you a heads up before you proceed!
How can I change my shipping address?
If your order is shipping to an incorrect address, please email support@maymaw.com.
Can I change or cancel my order?
We will do our best to accommodate any change requests, but cannot guarantee that updates will be made before your order ships.
Please reach out to support@maymaw.com as soon as possible after you place an order and our team will work with you to resolve any issues. Please note that our business hours are Monday - Friday 9am to 5pm.
How can I check the status of my order?
Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details. The carrier takes 1-2 business days to provide tracking info once your order ships. You can track your order here.
If you still have questions, reach out to support@maymaw.com.
Returns & Exchanges
How long do I have to initiate a return and exchanges?
- You have 7 working days from the date of receiving your order to initiate a return for any reason.
- Items must be unused, in their original packaging, and in the same condition as received.
- Please email support@maymaw.com.
How do I initiate a return or exchange?
- Contact our customer support team at [support@maymaw.com] within the specified return/exchange period.
- Provide your order number and details about the items you wish to return or exchange.
- Our team will guide you through the process and provide a return/exchange authorization.
How long does it take to process a refund?
- Refunds will be processed once we receive and inspect the returned items. Please allow 7 business days for the refund to reflect in your account.
Feel free to reach out to our customer support if you have any questions or need further assistance. Thank you for choosing MayMaw, and we appreciate your trust in our services.
Warranty
What is your warranty?
We offer a 365-day quality guarantee. If you encounter any defects or issues within this period, Please email support@maymaw.com.
Contact Us
Shoot Us a Note.
Shoot us a note, and we'll get back to you soon, support@maymaw.com.